Bookings must be made in writing and are not confirmed until written confirmation has been made by ASTUR. ASTUR will invoice the client for the price at any time after acceptance or confirmation of any quotation of a clients booking by ASTUR. Individual bookings: Individual bookings should be paid for in full at least 4 weeks before arrival date. If the client fails to make the payment on the due date, ASTUR can cancel the booking. Bookings for closed groups: In case of group bookings, the client will pay a deposit of 80 % on acceptance at least 8 weeks prior the scheduled arrival date of the group. Until this pre-payment has been made, bookings are not binding on the part of ASTUR. At least 2 weeks prior to arrival of closed groups, 20% of the invoice amount must be credited to an ASTUR account. In case of later payment, ASTUR reserves the right to hold back the host family addresses.

Payments:
All course fees must be paid in Euro and must include all bank charges. Please be sure to organize the payments of your invoices in good time.

a) Wire transfer to
VR Genossenschaftsbank Fulda eG
Account number (IBAN): DE81 5306 0180 0008 0426 16
BIC: GENO DE 51 FUL

Deutsche Bank Fulda
Account number (IBAN): DE88 5307 0024 0104 0633 00

BIC: DEUT DE DB530

b) Cheque drawn on a German bank in Euro, issued in favour of ASTUR GmbH

Cancellation Fees

All cancellation must be made in writing. Cancellation charges are as follows:

Individual bookings

(Summer courses, Work experience, Immersion, etc.):
up to 15 days prior to arrival:   € 50 Administration fee (also by visa rejection)
14 to 5 days prior to arrival:     € 300
4 to 1 day/s prior to arrival:     € 500
day of arrival:    total price of the stay

Individual bookings (Accademic year):
up to 31 days prior to arrival: no costs

30 to 15 days prior to arrival:    €  500
14 to 5 days prior to arrival:    € 1.000
4 days prior the day of arrival:    total price of the stay

In all cases in which students abandon a course for reasons unconnected with any fault on the part of ASTUR, participants will be charged the full price of the course. The participant also will be charged with all costs for early return such as travelling expenses (supplement for rebooking), assistance at the airport etc. if he/she wishes an early return home before the end of the stay.

Group bookings:

(also valid for individual participants within a group)
up to 8 weeks prior to arrival:    No costs
from 8 to 4 weeks prior to arrival:    10 %
from 4 to 2 weeks prior to arrival:    25 % of the total costs
from 2 to 1 week/s prior to arrival:   50 % of the total costs
For cancellation received during the week prior to arrival:  75 % of the total costs